Guest guides
Book safely and avoid scams
Recognize safer booking behavior and warning signs.
About this topic
Choose, book, check in, and review a stay with clarity.
Key guidance
01
Complete available identity, phone, email, and property checks to strengthen trust signals.
02
Do not move payments or sensitive conversations outside approved NextKey flows.
03
Use the booking payment status and receipt as the source of truth; allow confirmation polling to finish.
Put this into practice
Use these recommendations as a starting point, then adapt them to the property, booking, and local requirements involved. Contact NextKey support when you need help with a specific case.
